Missed a call from us?
We use the following numbers to contact you
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01793 680405: To complete a survey about a recent purchase you have made. This is our generic outbound phone number which is currently being replaced by a service-specific number from the below:​​​​
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01793 239861: To complete a survey on behalf of your housebuilder.
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01793 239862: To complete a survey for a research project on behalf of one of clients outside of the housing industry.
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020 4585 0667: To complete a survey on behalf of a London-based housebuilder.
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020 4585 0669: To complete a survey on behalf of your housing provider with the purpose of calculating the Tenant Satisfaction Measures (TSMs) for the Regulator of Social Housing. You can read more about the TSMs here.
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020 4585 0334: To complete a survey on behalf of Hyde Housing Association.
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0131 359 0400: To complete a survey on behalf of your housing provider with the purpose of calculating your satisfaction for the Annual Return on the Charter (ARC) which is reported to the Scottish Housing Regulator.
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01508 408778: To complete a survey on behalf of Saffron Housing Trust.​
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+4420 4585 0665: To complete a survey as an international buyer of a property in the UK.
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Who we are...
In-house Research work with a variety of clients in different industries to help them evaluate the service that you have been provided with. Most of the work we do is in the housing industry, so if you have recently moved into a new home, we are most likely contacting you about your experience with the house-builder, housing association or local authority that you purchased or rent your home from.
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We do also work within some other industries, so the call may be about another recent purchase that you have made.
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When we call, the professional researcher will tell you whom they are calling on behalf of and how long the call is likely to take. If it is not convenient, you can ask for a call back appointment to suit you. If you do not wish to be contacted, just let the researcher know and they will remove your details from our database.
​You can read our data privacy policy here.